Making a Club Successful
Fred Layman, (AKA The Club Doctor) is a veteran golf course
and clubs in transition operations director/consultant. In a series of blogs,
he will speaking about How to keep private clubs successful.
With so many clubs
struggling, it was, and certainly remains, a concern for the industry. The golf
courses Fred
Layman and his peers manage are the biggest assets club’s have —
but there is a power structure that oversees the course, the membership, the
entire club staff, the F&B operation, and the infrastructure. Fred Layman
talks about big picture, as that picture affects everything he does, in the
context of club “success.”
Without question, the most significant observation Fred
Layman made during the recent recession is this: Those clubs that continued to
move forward, that kept enhancing their facilities and improving their clubs
intelligently were able to weather the storm”. “Conversely, those clubs that
did nothing more than cut expenses, after a while became unattractive and
unable to keep or attract members. They had diminished their value. There was,
thanks to this undirected cost-cutting, inherently less value in membership and
many such clubs simply failed, or at the very least began allowing public play
and dining, much to the chagrin of the members who stayed on.
The
club of the 21st Century is for the most part a club for the family. Without
attracting Mom and the kids, Dad can’t/won’t join, can’t/won’t view his dues as
a long-term investment on behalf of his family. Fitness, kids programs and a
sound family environment (not the elimination of adult fun, but the maintenance
of clear boundaries between the adult, family, and kids’ environments) are
essential to the success of most clubs today.
Stay tuned for Fred Layman’s Key Factors that push clubs
forward and help them weather the storm of the economy.
Fred W. Layman III, USPTA Elite, Director of Operations the
Windermere Club, is the president of an Augusta, GA based Club Consulting
Company, Fred Layman
Ventures. His articles can be viewed on FredLayman.com
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